1. Introduction
AS SkillSecure Ltd is committed to protecting your privacy and handling your personal information in a transparent, lawful and secure manner. This Privacy Policy explains how we collect, use, store and protect personal information you provide through our website, by email, by telephone, or through any recruitment or training enquiry.
This policy is issued in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
AS SkillSecure Ltd is a company registered in England and Wales (Companies House No. 16433473), providing security services, workforce development, recruitment support and training services to clients across the United Kingdom.
For the purposes of UK GDPR, Frontline Security Services Ltd is the data controller responsible for your personal information. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB908432.
3. Information We Collect
We may collect personal information through the following channels:
- Contact forms submitted via our website
- Email enquiries sent to our published email addresses
- Telephone enquiries made to our published numbers
- Recruitment applications and supporting documents
- Training and course enquiries
- Website usage data and analytics
The information we collect may include:
- Full name
- Email address
- Telephone number
- Postal address
- Employment history and CV details (where provided)
- Course or service preferences
- Technical data such as IP address, browser type and device information
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide requested information
- Process recruitment applications and support workforce placements
- Communicate about upcoming training services and centre updates
- Improve our website, services and customer experience
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process personal information under one or more of the following legal bases:
- Consent — where you have actively provided your information for a specific purpose.
- Contract — where processing is necessary to provide a service you have requested.
- Legitimate interests — where processing supports the operation and improvement of our services without overriding your rights.
- Legal obligation — where processing is required to comply with UK law.
6. Data Storage and Security
We store personal information on secure systems with appropriate technical and organisational safeguards. Access is restricted to authorised personnel only. We regularly review our security measures to protect against unauthorised access, alteration, disclosure or destruction.
7. Sharing Information
We do not sell your personal information. We may share information with trusted third parties only where necessary, including:
- IT and hosting providers supporting our website and systems
- Professional advisers (legal, accounting, compliance)
- Regulatory or law enforcement bodies where required by law
- Prospective employers, only with your explicit consent in recruitment contexts
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, accounting or reporting requirements. When information is no longer required, it is securely deleted or anonymised.
9. Your Rights Under UK GDPR
You have the following rights in relation to your personal information:
- Right of access to the information we hold about you
- Right to rectification of inaccurate or incomplete information
- Right to erasure (“right to be forgotten”) in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with the Information Commissioner’s Office (ICO)
10. Third-Party Services
Our website may use third-party tools and services (such as hosting, form delivery and analytics providers) that process limited information on our behalf. These providers are required to comply with UK GDPR and act only on our instructions.
11. Website Analytics
We may use website analytics tools, including Google Analytics in the future, to understand how visitors interact with our website. Analytics data is aggregated and does not personally identify individual users. See our Cookie Policy for further information.
12. Contacting Us About Your Data
AS SkillSecure Ltd
CEME Business Campus, Marsh Way, Rainham RM13 8EU
Email: info@skillsecureltd.co.uk
Telephone: 0203 953 0042
Companies House No. 16433473
ICO Registration: ZB908432
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. Updates will be published on this page with a revised date.